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Key responsibilities and services delivered

• Leads and coordinates a coherent student experience strategy across the University, working in partnership with all Service Directors and Academic Leadership, to ensure an aligned and cohesive approach to delivering and communicating an excellent co- and extra-curricular experience for all students at all stages of the learner journey.
• Contributes to VP Education’s leadership team to develop and implement education and student experience strategic change and enhancement priorities and the governance of these.
• Leads on partnership and engagement with Students’ Association.
• Drives changes in relation to student facing communications and engagement activities.
• Provides connection and collaboration across institutional projects to ensure work to enhance the student experience is embedded and connected across all areas of university governance and operations.

Governance groups

• Chairs Student Experience Strategic Management Group (SESMG).
• Co-Chairs Equally Safe Group.
• Convenes OPTICs Group (information sharing meeting across various professional services).
• Member of University Equality, Diversity and Inclusion Committee, Education Strategic Management Group (ESMG), Learning and Teaching Committee (LTC), Postgraduate Research Committee (PGRC), Student Administration Governance Board (SAGB) and Service Directors Group SDG).
• Regular attendee at Students’ Association forums.
• Contributes to Estates development and Business Transformation Board projects in a variety of capacities, including project sponsorship and project board membership.

Key responsibilities

• Leads the Education Policy and Quality team (currently deputising to the Deputy Head of the team).
• Currently focussed on institutional quality enhancement and efficiency projects notably the Curriculum Delivery Review Project and the 2026 SFC National Review.
• For the Curriculum Deliver Review Project:
  • Defines the workstreams, timelines and benefits/risks.
  • Manages and clerks the Project Board, assigning tasks to project team members and preparing papers.
  • Identifies and mitigates risks to keep the workstreams on track, monitors progress and resolves any hurdles that arise.
  • Communicates to key stakeholders through regular status reports and ensuring stakeholder satisfaction.
  • Coordinates the closure of the project, evaluating its success and transferring activities into Business as Usual.

Key responsibilities

• Currently deputising for Head of Education Policy and Quality.
• Manages and develops the Education Policy and Quality team to deliver high quality academic policy, governance, and quality assurance services across education, the student experience, policy development, quality assurance mechanisms, and digital innovation.
• Oversees the development, implementation, and review of academic policies and regulations in response to institutional priorities and external regulatory change.
• Ensures the ESE team delivers high quality committee papers and clerking support to enable effective education governance.
• Manages the ESE team’s delivery of institutional quality assurance processes to ensure regulatory compliance and alignment with sector expectations.
• Collaborates with senior leaders on external review preparation and evidence‑led enhancements to support broader institutional strategies and action plans.

Key responsibilities and services delivered

• Leads University‑level policy development for postgraduate education to ensure strategic alignment, regulatory fitness, and compliance, including drafting policy proposals and briefing papers.
• Acts as a primary point of contact for Academic Schools on postgraduate policy and student journey matters, providing advice, consultancy, and structured engagement with Directors of Postgraduate Taught programmes (DoPGTs) and Directors of Postgraduate Research programmes (DoPGRs).
• Advises senior stakeholders through horizon scanning, sector analysis and evidence‑based recommendations.
• Coaches and supports colleagues across the institution through training on policy, procedures, and postgraduate matters.

Governance groups

• ESE liaison for PGRC (clerk), DoPGT and DoPGR meetings, Student Administration Advisory Group (SAAG), PG Widening Participation Group (clerk), Postgraduate Academic Forum, Joint PGR Programmes with Royal Conservatoire of Scotland.

Key responsibilities

• Coordinates and oversees external quality assurance activities, including the Tertiary Quality Enhancement Review, the Self‑Evaluation Action Plan, and the Institutional Liaison Meeting. This includes producing documentation, evidence bases, action plans and liaison materials, and supporting colleagues to meet requirements and deadlines.
• Leads quality assurance and enhancement activities for collaborative provision, maintaining policy, guidance and processes that uphold academic standards and support the review and enhancement of programmes delivered with partners (responsibility for partnership agreements and contractual arrangements sits with the Global Office).
• Oversees policy and guidance for external examining, providing advice and support to colleagues to ensure consistent practice and compliance with requirements (Registry manages external examiner appointments, report pro formas and fees).

Key responsibilities

• Leads and supports projects which deliver and enhance the University’s Education and Student Experience strategic priorities.
• Leads and oversees operational arrangements for the programme of reviews of new postgraduate taught (PGT) programmes; identifies and implements enhancements to the review process for new PGT programmes.
• Contributes to preparations for the University’s institutional review activities.
• Proactively engages and collaborates with sector key stakeholders and interprets potential impact of sector-wide initiatives and developments for the University. This includes engagement with the Quality Assurance Agency (QAA); Teaching Quality Forum (TQF); European Universities Association (EUA), Quality Strategy Network (QSN); and the UK Council for Graduate Education (UKCGE), and Student Partnerships in Quality Scotland (sparqs).

Governance groups

• Clerk to the Academic Assurance Group (AAG).
• Member of the Steering Group for the Community for Evidence-Led Practice in Education (CELPiE).
• Clerk to review meetings for University-led reviews of learning and teaching (URLTs).
• Institutional administrator for the survey platform 'Blue'.

Key responsibilities

• Develops, reviews, and implements academic policies and regulations pertaining to Taught Degrees at the University.
• Advises and supports colleagues in other units and Schools across the University in developing or revising policies and regulations that relate to or interact with academic matters.
• Advises senior colleagues on the interpretation and application of academic regulations and policies, particularly in complex or sensitive cases.
• Policy development and guidance relating to academic integrity, good academic practice, and academic misconduct procedures.
• Interpretation of external regulatory and sector expectations relating to academic standards and quality assurance, and translation into institutional policy.
• Advises on academic governance processes and the progression of policy proposals through committee structures.

Governance groups

• Clerk to the Learning and Teaching Committee (LTC).

Key responsibilities

• Leads and supports projects which deliver and enhance the University’s Education and Student Experience strategic priorities.
• Leads and oversees operational arrangements for University-led reviews of learning and teaching and professional services units
• Leads and oversees operational arrangements for Annual Academic Monitoring.
• Leads and oversees operational arrangements for the University’s student feedback platform ‘Blue’.
• Proactively engages and collaborates with sector key stakeholders and interprets potential impact of sector-wide initiatives and developments for the University. This includes engagement with the Quality Assurance Agency (QAA); Teaching Quality Forum (TQF); European Universities Association (EUA), Quality Strategy Network (QSN); and the UK Council for Graduate Education (UKCGE), and Student Partnerships in Quality Scotland (sparqs).

Governance structures and committees

• Clerk to Academic Monitoring Group (AMG).
• Chair of the Surveys Oversight Group (reporting into SESMG).

Key responsibilities

• Administers the University’s academic misconduct process and system, including providing specialist advice, support and guidance on cases to Academic Misconduct Officers (AMOs).
• Provides administrative support for the Academic misconduct process and the University’s academic misconduct register, including management of the goodacpractice@st-andrews.ac.uk email address.
• Provides and manages administrative support for the Stage 1 Academic Appeals process and academicappeals@st-andrews.ac.uk email address.

Key responsibilities

• Provides administrative support to the Academic Policy Officers, particularly relating to the University’s key quality monitoring and enhancement processes.  
• Supports the delivery of University-led Reviews of Learning and Teachingand 1413 Teaching Excellence Awards.
• Administers the Student Activities Fund.
• Provides administrative support to the Director of Student Experience, and the Education and Student Experience Team.
• Provides administrative support to the QAA STEP (Scotland’s Tertiary Enhancement Programme) Institutional team and the collaborative TAPPS project.